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Refund Policy

Last updated: July 19, 2026 · [email protected]

Web purchases (UPI / PayPal)

Contact [email protected] within 3 days of payment with your order ID for a goodwill refund review if Pro was not activated or there was a billing error. Email from the address you used at checkout.

Android purchases (Google Play)

Email [email protected] within 3 days of your first charge with your Google Play order ID. Subscription renewals, cancellations, and refund requests through Google Play follow Google Play policies.

Lifetime purchases

Lifetime purchases are non-recurring. Contact [email protected] within 3 days for first-time refund requests only.

Cancelling renewals

You can cancel a renewing subscription anytime before the next billing date. Web subscriptions do not auto-charge without verification; Google Play subscriptions are managed in the Play Store under Payments & subscriptions.

Risk disclaimer: Trade11AI provides educational scanner data only. Nothing on this page is financial or investment advice. Trading forex, crypto, indices, and derivatives involves substantial risk of loss, and past performance does not guarantee future results.